Our unbreakable commitment to quality extends to all of our products. As such, every item we sell is covered under a 10-year guarantee for manufacturing and mechanical defects (to the original purchaser).
Should an item become defective we will replace the necessary components or, if necessary, the complete product. If for some reason the product is now discontinued we will assist you in finding a comparable replacement.
This warranty does not extend to normal changes that come about through general usage. Living finishes (copper, bronze, etc.) and issues arising because of installation, repairs, improper maintenance and similar mistreatment are also not covered.
Additionally, the warranty doesn’t apply to damages as a result of shipping, which is covered under the “Shipping” portion of our Customer Service section.