We have devised the following tips for maintenance and care of your products. Some of the materials may require extra attention. If you have any questions about caring for a specific item please call our customer service team at 833-482-6828.
Care & Maintenance
PRODUCT MAINTENANCE/CARE GUIDE
ACRYLIC TUBS
● Acrylic tubs feature non-porous surfaces and thus are simple to clean. Standard maintenance only requires a non-abrasive soap such as Joy®, Palmolive® or Ivory® and a soft sponge/cloth.
● Should a stronger material become necessary due to a mishap, you can use any of these items: Fantastic®, Formula 409®, Top Job®, Tackle®, ScrubFree®, Windex®, Clorox Bleach®, Calgon Bathe®, Spiffits® Bath, Spic & Span Powder® and Glass Plus®.
● You should NOT clean your acrylic tub with Paint Thinner, Goof OFF®, Scrubbing Bubbles®, Acetone, Lacquer Thinner, M.E.K.® or similar chemicals known to structurally damage acrylic.
● These products will destroy the surface of the tub and the result can’t be undone.
● Additionally, this will void the tub’s warranty.
● Scratches and dulling in acrylic tubs can be easily repaired. We advise purchase of a liquid polisher such as Gel-Gloss® or something comparable.
● A very fine sandpaper (at least 600 grit) can remove deep scratches or burns; liquid polish can then be used as a finish.
CAST IRON TUBS
● A mild, non-abrasive cleanser is recommended to keep your tub in top form.
● You should dry the porcelain interior with a towel following each use.
● More difficult cleaning might require non-abrasive cleansers such as Bon Ami® or Zud®; these are good to treat simple rust stains, hard water deposits and soap scum.
PETRIFIED WOOD, BAMBOO, TEAK AND MAHOGANY
● Your sink has been sealed with a wood sealant.
● When water does not bead-up or sit on the finish we recommend you reseal your sink.
● For drain installation it is extremely important it is installed perfectly flush and level and no water remains in the sink after use. Water on wood contact is not wanted.
● Add a thin layer of clear silicone in the drain area and allow it to dry overnight before installing. This will add one more layer of protection.
● For maintaining bamboo shower panels please keep the bathroom dry and ventilated.
● Don't use sharp, heavy objects to impact/touch the surface of the panels.
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up as well as not breed bacteria.
● DO NOT use any abrasive or corrosive cleaning materials or cleaning pads.
CERAMIC
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
COPPER
● Copper is a living finish and will patina. The pewter sinks are fashioned from copper with a Brushed Nickel (sometimes referred to as pewter) finish and will not patina under normal conditions, but may tarnish slightly. Copper is corrosion resistant and will never rust.
● Wipe dry with a clean soft cloth after each use.
● Wash the copper sink with mild soap and water. Dry with a clean, soft cloth.
● Apply a copper wax onto the surface every 15-20 days to maintain the original finish.
● Avoid putting hot pans, rubber mats or sponges in the sink. It may cause discoloration.
● Do not use copper or silver cleaners or any abrasive or harsh chemicals such as acid, bleach, etc.
● If your home is located in a hard water area, the copper product must be dried after each use to prevent deposit buildup.
● For protection a light coat of wax should be applied monthly.
FIRECLAY
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Scrape off any heavy grime with a plastic spatula.
GRANITE
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead-up or sit on the finish we recommend you reseal your sink with a stone sealer.
MARBLE
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead up or sit on the finish we recommend you reseal your sink with a stone sealer.
ONYX
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead up or sit on the finish we recommend you reseal your sink with a stone sealer.
RESIN
● Resin’s non-porous surface naturally resists stains, scratches and discoloration.
● Wash the resin sink or tub with mild soap and water. Dry with a clean soft cloth.
● If a minor scratch should occur, rinse the dirt from the surface with clean water and rub in a small circular motion using #800 grit sandpaper until the scratch is gone.
● Follow-up with a #1200 sandpaper to smooth the area.
● Dry with a clean soft cloth and finish by polishing with automobile polish.
● How to remove a stain from a matte resin tub: Diluted Bleach (75 percent) and 25 percent water concentration should work. Please use a foam pad to clean the entire effected surface in a circular motion. Rinse thoroughly once complete.
● Should staining remain even after the above is complete use a Cream Cleanser (Soft Scrub) with 50 percent water concentration. Apply slight pressure using a foam pad and use small circles in the stained area. Then, "feather" gradually outward to larger circles and back smaller circles until the stain is gone.
● After the stain is adequately removed clean the entire surface of the affected area with a foam pad, along with a cream cleanser concentration. This should also be in a circular motion with only slight pressure applied. Rinse thoroughly thereafter.
SANDSTONE
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead-up or sit on the finish we recommend you reseal your sink with a stone sealer.
STONE
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead up or sit on the finish we recommend you reseal your sink with a stone sealer.
TRAVERTINE
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.
● Your sink has been sealed. When water does not bead up or sit on the finish we recommend you reseal your sink with a stone sealer.
VITREOUS CHINA
● Clean with a soft damp cloth and wipe dry immediately to eliminate water spots or soap build-up.
● DO NOT use any abrasive cleaning materials or cleaning pads.