We offer a 90-day return policy for most items. Products must be in new, unused condition and in their original packaging. To initiate a return, contact our customer service with your order number and reason for return. We'll provide a return authorization and instructions. Custom or special-order items are non-returnable.

We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days. Expedited shipping is available for faster delivery. Shipping costs are calculated based on the order weight and destination. Free standard shipping is available on orders over $79.

Installing our bathroom accessories is straightforward and typically requires basic household tools. Each product comes with detailed installation instructions to guide you through the process. If you encounter any difficulties, our customer support team is available to provide assistance.

Our unbreakable commitment to quality extends to all of our products. As such, every Wesley Collection item we sell is covered under our 10-year guarantee for manufacturing and mechanical defects (to the original purchaser). Products that are not part of the Wesley Collection are covered by the manufacture’s standard warranty. Please ask for details on a specific item by contacting our customer support team at 833.482.6828 or support@magnushomeproducts.com.

Detailed dimensions and specifications are available on each product page under the "Product Description" tab. If you need more information, our customer service team is ready to assist you.

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and installment plans with Shop Pay (See Financing for more detail). Secure payment options ensure a safe transaction experience.

While we do not offer installation services, we provide detailed installation guides and videos on our website and Socials.

You can reach our customer service team via email at support@magnushomeproducts.com or call us at 833.482.6828. Our team is available Monday through Friday, 8 AM to 6:30 PM EST, to assist you with any questions or concerns.